Your privacy is extremely important to us. This document describes what information we collect, how we use it, and what your rights are with respect to that information.

Collection and use of personal data

When you use our online shop, we may collect certain personal information such as your name, email address, postal address and telephone number. This information is only collected when you knowingly provide it to us, for example, when you register for an account, order products or complete forms on our website.

The personal data collected will be used mainly for the following purposes:

1. Fulfilling orders and delivery.
2. Communicating with you about your order.
3. Information about special offers, new products or events.
4. Manage and correct your account.
5. Marketing research and analytics to improve our services and your experience.

Sharing and publishing data

We may share your personal information with the following third parties:

1. Payment Service Providers: In order to process your orders, we may share your payment data with the following payment service providers: Swedbank, SEB, Luminor, LHV, Coop, Montonio Finance, PayPal, Stripe, ESTO AS.
2. Payment by instalment partners: if you use the instalment facility, we may share your personal data with the following instalment partners: Inbank Finance AS, Esto AS, Holm Bank AS, AS LHV Finance, Montonio Finance AS.
3. For accounting purposes: for accounting purposes, we may share your personal data with AS Merit Software.
4. Transport providers: in order to deliver your orders, we may share your address and contact details with the following transport providers: DPD Eesti AS, Itella Estonia OÜ, Aktsiaselts Eesti Post.

All third parties are obliged to maintain the confidentiality of your personal data and will only use it to fulfil your orders and provide services to you.

Data retention

Your personal data will only be kept for as long as necessary to fulfil the purposes of this Privacy Policy or for the period required by law.

Your rights

You have the right at any time to request information about what personal data we hold about you and to request that we correct, amend or delete that data. You may also at any time prevent us from using your personal data for marketing purposes.

Use of cookies

Our online store uses cookies to ensure you have a better online experience and to provide you with personalised ads and content. Cookies are small text files that are stored on your device and allow us to track your activity on our website.

Clicking on the cookies icon on the side of the page will give you an overview of which cookies we use and which of them we allow. This allows you to control what information we collect from your device and how we use it.

Cookies are used mainly for statistical purposes to analyse traffic and user behaviour on our website. They help us to understand how visitors use our website and to improve and optimise our services to meet your needs.

You have the option to opt out of cookies if you prefer not to accept certain types of cookies. Please note that disabling cookies may affect your online experience and limit the use of certain features.

Account deletion

Once you have registered an account in our online shop, you have the option to delete your account at any time. To do this, you can follow these steps:

1. Sign in to your account.
2. Go to the "My Account" page in the menu, where you will find the functions related to your account.
3. Look for the "Delete account" option
4. Follow the on-screen instructions to confirm the deletion of your account.

If you encounter any problems or have any questions regarding the deletion of your account, you can always contact our customer support. Our team is ready to assist you every step of the way.

Changes to the privacy policy

We may periodically update or amend this Privacy Policy to ensure that it complies with applicable laws and our business practices. We encourage you to check this Privacy Policy regularly for any changes.

Contact info

If you have any questions or concerns about this Privacy Policy or our processing of your personal information, please contact us at info@schbot.ee.

Last updated: 02.04.2024