Processing of personal data

Schbot Robotics OÜ is committed to protecting the privacy of its customers and users. Accordingly, we have established this Privacy Policy which covers the collection, use, disclosure, transfer and storage of customer data. Our activities on the Internet are in compliance with all relevant practices and relevant European Union legislation and the laws of the Republic of Estonia.

Collection and use of personal data

Personal data is data that Schbot Robotics OÜ collects in the course of performing a contract with or contacting an individual. Personal data of a loyal customer may be collected in the following ways:

• when you provide us with contact information (including your name, personal identification number, postal address, telephone number, email address, preferred method of contact) on our website or elsewhere (e.g. in stores).
• when using the website, from the customer's account information or through cookies.
• when making a purchase or placing an order in our store or e-shop, storing personal contact information or information about purchasing preferences (Schbot Robotics LLC may ask you to voluntarily provide personal information and personal data in certain areas of the website. Personal information requested may include name, address, postal code, e-mail address, telephone number and other information).
• when submitting a request for instalments
• other data collection

We also collect non-personal data - data that cannot be directly linked to a specific individual (gender, age, language preference, location). We may also collect information about general customer activities on our website. This data is aggregated and used to help us provide more useful information to our customers and to learn which parts of our website, products and services are of most interest to them. Aggregate information is treated as non-personally identifiable information in this Privacy Policy.

Use of personal data collected

The personal data we collect helps us to inform customers about Schbot product news, promotions and upcoming events. A customer who does not wish to be on our newsletter list or to receive notifications about products that may be of interest to them can opt out at any time. The personal data collected will also be used for the delivery of goods and to fulfil our commitments to the customer.

In order to better serve the customer, Schbot Robotics OÜ may disclose information about individual users to a third party that provides services to Schbot Robotics OÜ and is contractually obligated to keep the shared information confidential. An example of a third party is a partner of ours who is responsible for transporting the goods sold in the e-shop or providing a hire purchase service.

Modification of collected personal data

The personal data collected for the purpose of identifying and contacting you can be viewed, modified and updated on our website in the "My Information" section. In the event of a change of e-mail address (user ID on the Schbot website), we ask you to inform us, as it is not possible for the customer to change it himself.

Protection of personal data

Schbot Robotics OÜ takes all precautions (including administrative, technical and physical measures) to protect the customer's personal data. Access to modify and process data is restricted to authorised persons.

Security

Any personal information disclosed to Schbot during the course of a customer's visit to the Schbot e-shop and during the purchase process will be treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser's personal data and bank transactions.

Privacy Policy terms and conditions and changes

By accessing our website or completing a loyalty application, you have read and agreed to these terms and conditions. We reserve the right to change the general terms and conditions of this Privacy Policy, if necessary, by notifying all loyal customers. Please contact us at info@schbot.ee with any questions or concerns about the Privacy Policy or data processing.

Cookie policy

Our website uses cookies and similar technologies to provide a more complete and efficient experience.

By browsing the Schbot websites that allow cookies in your browser, you consent to the use of cookies and similar technologies necessary for the proper viewing of these documents as stated herein.

Information about cookies and web beacons

Cookies are small text files that websites store in your browser or browser memory at browser time. Like most other websites, we use these cookies to understand how users use our services and we want to improve it accordingly.

A web beacon is a small image on a website or mailing list that allows us to determine whether or not you have accessed certain content or email.

Emergency cookies.
These cookies are essential for our Site to function and for you to be able to navigate around and use its facilities. Without these essential cookies, we may not be able to provide certain services and facilities and our Site may not function as smoothly as we would like.

The essential cookies found on this Site may contain:

Performance cookies.
Performance cookies, sometimes called analytical cookies, collect information about how you use the Site and allow us to improve the performance of the Site. For example, performance cookies are able to show us how you use our Site and improve how the Site performs. For example, performance cookies show us which pages on our Site are the most visited, what the general patterns of Site usage are, and also allow us to spot any difficulties you may be having using the Site and to see whether or not advertising is effective.

Performance cookies found on this Site may include:

How does Schbot use these technologies?

Authentication and navigation

Each time you log in to your Schbot account, a session cookie is generated that allows you to stay logged in on all pages of the site; these cookies are essential for managing the purchase process.

Even anonymous visitors are tracked by a session cookie, which allows us to see, for example, how many users visited our site, how long they stayed and which pages they liked the most. This information helps us to continuously improve our website and improve the development of the site over time, so that we can meet users' expectations.

Session cookies do not collect any personal data and are deleted at the end of the browsing session or when the browser is closed.

Statistics and research

Cookies allow us to understand how visitors use our services and which features or content are particularly valued by users. For example, cookies can give us information about how many users have visited a particular product page or what keywords they used to get there.

Our website uses Google Analytics to collect certain information, such as navigation statistics. For more information about cookies generated by Google Analytics, please read the official documents here.

Advertisement

Schbot may use cookies and web beacons to evaluate the performance and effectiveness of, for example, advertisements and newsletters that provide quality content.

Deny or delete cookies

You can change the settings of most web browsers to no longer accept or allow cookies. Although cookies are not required for some of our services, if they are disabled completely, Schbot's websites may not function properly.

You can also delete cookies already stored on your device.

Read the instructions for managing cookies in Internet Explorer

Read the Firefox cookie management guidelines

Read the Google Chrome Cookie Management Guidelines

Read the Safari cookie management guidelines

Schbot privacy policy